Privacy policy

Last updated: [DATE]

This policy explains how Miah Autos collects and uses your personal information when you visit our website, contact us or buy a car from us, and the rights you have over that information.

1. Who we are

Miah Autos ([LEGAL BUSINESS NAME — e.g. Miah Autos Ltd, company number XXXXXXXX]) is the controller of the personal information described in this policy. You can contact us at:

Unit 7C, Avenue Two, Witney OX28 4YQ
Phone: 07947 444464
Email: Info@Miahautos.co.uk

We are registered with the Information Commissioner’s Office (ICO), registration number [ICO NUMBER].

2. The information we collect

• Contact details — your name, phone number and email address when you call, email or send us an enquiry.
• Enquiry details — the car you’re interested in and anything you tell us in your message.
• Part exchange details — information about your current vehicle, if you ask us to value it.
• Purchase details — the information we need to complete a sale, such as your address and the details needed to register the vehicle in your name.
• Website data — basic technical information such as your browser type and the pages you visit, if we use website analytics.

3. How we use it, and why

• To reply to your enquiry and arrange viewings or test drives — because you asked us to, before entering into a contract, and in our legitimate interests.
• To complete the sale of a vehicle and provide after-sales support — to perform our contract with you.
• To keep accounting and tax records — to meet our legal obligations.
• To send you news or offers — only if you have given your consent, which you can withdraw at any time.

4. Who we share it with

We do not sell your personal information. We only share it where needed with:

• our IT, email and website hosting providers;
• the DVLA, to record a change of keeper when you buy a car;
• [vehicle history check, warranty or insurance providers — if you use them];
• our accountants and professional advisers;
• the police or other authorities, where the law requires it.

5. How long we keep it

We keep enquiries for up to [12 months] if they don’t lead to a sale. If you buy a car from us, we keep the sale records for 6 years to meet our tax and legal obligations. After that, your information is securely deleted.

6. Your rights

Under UK data protection law you have the right to:

• ask for a copy of the information we hold about you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete your information;
• ask us to restrict or stop using your information;
• object to us using your information for our legitimate interests;
• ask us to transfer your information to another organisation;
• withdraw your consent at any time, where we rely on it.

To make a request, contact us using the details above. We will respond within one month.

7. Cookies

Our website only uses cookies that are needed for it to work. [Update this section if you add tools such as Google Analytics, live chat or advertising pixels.]

8. How to complain

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.